Account · SmartEating app

Delete your SmartEating account

How to delete your account in the SmartEating app from Smart Lifestyle AS, and what happens to your data.

Delete in the app

  1. Open the SmartEating app and sign in.
  2. Go to Settings.
  3. Under Privacy, tap “Delete account”.
  4. Confirm. Your account is deleted straight away, and you get a receipt showing what was deleted.

Don’t have the app any more?

Send an email to support@smarteating.ai from the email address or phone number your account is registered with, with the subject “Delete my account”. We will confirm and delete the account within 30 days.

What is deleted

  • Your account and sign-in
  • Food diary, meal log and shopping list
  • Health data from Apple Health, Oura and other connections, and the connections themselves
  • Your conversations in the app
  • Your own profile, blood tests and measurements you entered yourself
  • Notifications and devices registered for notifications

What is kept, and why

  • If you are a patient at a clinic that uses SmartEating, the clinic is required by health legislation to keep its record about you. What the clinic has written in its record is therefore not deleted when you delete your account, but is kept for up to 10 years after the last record entry. The clinic is responsible for this record; contact your clinic about it.
  • Accounts that have not been used for 2 years are anonymised automatically.

Questions? Contact support@smarteating.ai.

Read more in the privacy notice.